Yancey Training Center

Learning Library

Books
Videos
CDs / DVDs
Audio Tapes
Topics




Choose from one of the topics below to see the list of CDs and DVDs we have available from the Yancey Training Center. To check out these digital learning aids please contact Nikole_Smith@YanceyBros.com .



Change| Communication | Foreign Language | Management |
Sales | Self-Improvement | Time Management


Change:

Who Moved My Cheese? - Who Moved My Cheese? is a simple parable that reveals profound truths about change. It is an amusing and enlightening story of four characters who live in a "Maze" and look for "Cheese" to nourish them and make them happy. "Cheese" is a metaphor for what you want to have in life - whether it is a good job, a loving relationship, money, a possession, health, or spiritual peace of mind. And "The Maze" is where your look for what you want - the organization you work in, or the family or community you live in.

The characters are faced with unexpected change. Eventually, one of them deals with it successfully, and writes what he has learned from his experience on the maze walls. When you come to see "The Handwriting on the Wall," you can discover for yourself how to deal with change, so that you can enjoy less stress and more success (however you define it) in your work and in your life.

Written for all ages, the story takes a little over an hour to listen to, but its unique insights can last a lifetime.







Communication:

Difficult Conversations: How to Discuss What Matters Most - We all have difficult conversations, no matter how confident or competent we are. And too often, no matter what we try, things don't go well. Should you way what you're thinking and risk starting a fight? Swallow your views and feel like a doormat? Or should you let them have it? But... what if you're wrong?

Difficult Conversations shows you a way out of this dilemma; it teaches you how to handle even the toughest conversations more effectively and with less anxiety. Based on fifteen years of work at the Harvard Negotiation Project and consultations with thousands of people, the authors answer the same question: When people confront the conversations they dread the most, what works?

Difficult Conversations walks you through a proven, concrete, step-by-step approach for understanding and conducting tough conversations. It shows you how to get ready, how to start the conversations in ways that reduce defensiveness, and how to keep the conversation on a constructive track regardless of how the other person responds. Whether you're dealing with your baby-sitter or biggest client, your boss or your brother-in-law, Difficult Conversationscan help.

How to Get Your Point Across in 30 Seconds Or Less - You can get your point across in 30 seconds. Media research proves it. Television commercials capitalize on it. People are only able to give their full, undivided attention in 30 second "bites."

Milo Frank, former CBS television talent and casting head, who teaches communication skills to the top executives of such Fortune 500 companies as AT&T, IBM and Bank of America, shows you how easy it is to get your point across in 30 seconds - and get what you want. Whether you are writing a letter or memo, making a speech, asking for a raise or promotion, making a point, or closing a sale, How to Get Your Point Across in 30 Seconds or Less is an invaluable training tool for both business people and professionals. You will be amazed at your enhanced effectiveness when you discover how to use the 30 second message to get exactly what you want.

Winning Communication Skills - True leaders are those who can communicate effectively. What skills do they have that you lack? What techniques do they use to command attention and respect. This audio CD set contains the four keys to Listening actively, Speaking clearly, Reducing Resistance and Resolving Conflict. These are the Winning Communication Skills that will take you right to the top - and keep you there. Most people have yet to master these skills. But the winners have! And, the most successful leaders use them everyday.







Foreign Language:

Workplace Spanish for Supervisors - The Workplace Spanish for Supervisors program contains over 400 important terms and phrases commonly used in supervisory situations - organized into the following topics:
Introduction
Basic Expressions
Interviewing - Rules - Safety
Supervisory Expressions
Drills for Skills Quiz Section
Alphabetical Keyword List

Each manual is designed to provide important, "bite-size" terms and phrases that are specific to an occupation or industry. No prior Spanish training is necessary - the materials provide easy phonetic pronunciations to simplify things and help you learn quickly. The manuals are created for quick-reference and maximum effectiveness in workplace situations - they are not text books and do NOT teach grammar. They contain conversational and job-specific expressions that are commonly used in workplace situations. The manuals are accompanied by tapes and CDs, so you can listen at your convenience. The audio materials feature both an American and a native speaker.

Workplace Spanish for Commercial Construction - The Workplace Spanish for Commercial Construction program can help you communicate in short, simple terms with employees and contractors who speak Spanish. It's organized into the following topics:
Introduction
Supervisory Expressions
Construction Terms
Basic Terms & Expressions
Drills for Skills Quiz Section
Alphabetical Keyword List

Each manual is designed to provide important, "bite-size" terms and phrases that are specific to an occupation or industry. No prior Spanish training is necessary - the materials provide easy phonetic pronunciations to simplify things and help you learn quickly. The manuals are created for quick-reference and maximum effectiveness in workplace situations - they are not text books and do NOT teach grammar. They contain conversational and job-specific expressions that are commonly used in workplace situations. The manuals are accompanied by tapes and CDs, so you can listen at your convenience. The audio materials feature both an American and a native speaker.

Workplace Spanish for Customer Service - The Workplace Spanish for Customer Service makes learning key Spanish phrases quick and easy. It contains over 450 terms and expressions commonly used in customer service situations organized into the topics listed below:
Introduction
The Basics
Talking with Customers
Interaction & Information
Drills for Skills Quiz Section
Alphabetical Keyword List
Practice Conservations

Each manual is designed to provide important, "bite-size" terms and phrases that are specific to an occupation or industry. No prior Spanish training is necessary - the materials provide easy phonetic pronunciations to simplify things and help you learn quickly. The manuals are created for quick-reference and maximum effectiveness in workplace situations - they are not text books and do NOT teach grammar. They contain conversational and job-specific expressions that are commonly used in workplace situations. The manuals are accompanied by tapes and CDs, so you can listen at your convenience. The audio materials feature both an American and a native speaker.

Spanish with Michel Thomas - Anyone can learn a language with Michel Thomas - The World's Greatest Language Teacher. No books. No writing. No drills. And nothing to memorize - ever! With his unique program, Michel Thomas has taught celebrities, corporate leaders, and schoolchildren - with immediate and amazing results.

Using Spanish with Michel Thomas, listeners learn in real time - fully understanding as they go along, turning words into short sentences, and then building them into longer, more complex sentences, until they are conversing in Spanish. Michel will have listeners formulating their own thoughts and sentences from the very beginning, even if they have never succeeded in learning a language before. Michel has used this very method to teach celebrities such as Mel Gibson, Woody Allen, Barbara Streisand, Warren Beatty, and Princess Grace of Monaco.

Behind the Wheel Spanish
- At last a Spanish CD course which requires no reading and which teaches you to actually speak Spanish in a minimum of time and effort. The course also comes complete with a 207 page illustrated text with a tapescript, same page answer keys and English translations for home review. Designed by the experts at Language Dynamics, Behind The Wheel Spanish For Your Car takes the learner from basic to intermediate level Spanish without the guesswork and pain usually associated with language learning. An expert English speaking instructor talks you through these tapes in English while a trained professional Latin American Spanish speaker teaches you Spanish they way it is really spoken.

'Behind The Wheel Spanish For Your Car' is the ideal way to learn Spanish while you drive because there is no confusion, no reading, no looking up meanings, and no guessing. It's all on the tapes. Use your commute time to effectively learn Spanish with this delightful course whose method will have you speaking your first words in Spanish within minutes of receiving your course, and enjoying it.

Learn in Your Car Spanish - Look ma, no textbooks! The Learn in Your Car series treats you like a child -- in the best possible way -- starting with one-word phrases ("please," "good-bye"), counting exercises, and simple nouns ("bus," "train") designed to imitate a child's learning process. First you hear the words in English, then they are repeated slowly in clear, unaccented pronunciations. The method is extremely effective for those who don't know a thing, or for those who want to brush up by testing themselves when the English words are spoken. The tapes emphasize the building blocks of communicating in a foreign country rather than rote phrases that only apply on the tape and not in real-life exchanges.






Management:

First, Break All the Rules: What the World's Greatest Managers Do Differently - In First, Break All the Rules, Marcus Buckingham and Curt Coffman of the Gallup Organization present the remarkable findings of their massive in-depth study of great managers.

In today's tight labor markets, companies compete to find and keep the best employees, using pay, benefits, promotions, and training. But no matter how generous its pay, or how renowned its training, the company that lacks great front-line managers will suffer. Buckingham and Coffman explain how the best managers select an employee for talent rather than for skills or experience; how they set expectations; how they motivate people by building on each person's unique strengths; and, finally, how great managers find the right fit for each person, not the next rung on the ladder.

First, Break All the Rules provides vital performance and career lessons for managers at every level. This audiobook shows you how to apply them to your own situation.

The One Minute Manager - With more than two million hardcover copies in print, The One Minute Manager ranks as one of the most successful management books ever published. Now, you can listen and learn the strategies of one-minute management to save time and increase your productivity whether it be in your business, your home or even managing your children.

You will learn to use three easy-to-master management techniques that have already changed the lives of millions: One Minute Goal Setting, One Minute Praising, and One Minute Reprimands. Deceptively simple and measurably effective, the secrets of one-minute management will help you boost profits, productivity and purpose immediately.










Sales:

The Psychology of Selling - The Unsuccessful Salesperson says, "the other guy has the best territory." The Successful Salesperson says, "every territory is the best one." The Unsuccessful Salesperson says, "that company will never buy." The Successful Salesperson says, "I can make that company buy."

· Confidence and self-esteem are just two of the factors that separate the successful salesperson from the unsuccessful one. In this comprehensive program, Brian Tracy - an expert sales trainer - shares more than 50 practical, day-to-day techniques for increasing your confidence in your sales abilities and boosting sales profits, including:
· The two major "motivating" factors in closing a sale
· The three "hot buttons" to push when selling to businesses
· How to avoid the five simple errors that spell the difference between success and near-success

5 Steps to Successful Selling - You've heard about "natural-born salespeople" - those super salespeople who seem to perform intuitively and succeed effortlessly. In 5 Steps to Successful Selling, Zig Ziglar shows you that those success stories result from study and observation rather than inborn talent. They are the result of mastering the art of selling. Now you can master those techniques and perfect your own selling skills - skills that will take you from being a good salesperson to being the best. A super salesman himself, Zig Ziglar draws on his many years of experience to define and explain the keys to successful selling:
· Prospecting: identifying who can and will buy
· Presenting: knowing the product and showing it effectively
· Closing: winning the sale
· Follow-up: maintaining the customer contact
· Positive self-image: the foundation of success in selling





Self-Improvement:
Goals: Setting and Achieving Them on Schedule
- In Goals, best-selling author Zig Ziglar presents his dynamic seven-step formula for clearly defining your immediate and long-term goals... and then realizing your dreams. This step-by-step program is filled with inspiring stories from sports, business and science that demonstrate how to:
· Begin with a set of specific written goals
· Understand the reasons behind your ambitions
· Identify the resources you need to achieve success
· Develop a scheduled plan of action

You'll learn how to work around obstacles and change your strategies without changing your vision; how to become a team player; how to master your time; and how to set goals for everything you want in life. Goals create motivation; motivation creates energy; energy helps make your dreams a reality. Take the first step toward reaching your aspirations and set your goals today!

The 7 Habits of Highly Effective People - In The 7 Habits of Highly Effective People, author Stephen R. Covey presents a holistic, integrated, principle-centered approach for solving personal and professional problems. With penetrating insights and pointed anecdotes, Covey reveals a step-by-step pathway for living with fairness, integrity, honesty, and human dignity - principles that give us the security to adapt to change and the wisdom and power to take advantage of the opportunities that change creates.

Thinking for a Change: 11 Ways Highly Successful People Approach Life and Work - At the heart of John C. Maxwell's brilliant and inspiring program is a simple premise: To do well in life, we must first think well. But can we actually learn new mental habits? Thinking for a Change answers that with a resounding "yes" - and shows how changing your thinking can indeed change your life.

Drawing on the words and deeds of many of the world's greatest leaders, this empowering audiobook helps you assess your thinking style, guides you to new ones, and step by step teaches you the secrets of big-picture thinking, focused thinking, creative thinking, shared thinking, and reflective thinking.

Here America's most trusted and admired motivational teacher examines the very foundation of success and self-transformation. Illuminating and life-changing, Thinking for a Change is a unique primer not on what to think, but how to best use one of your most precious possessions: your
mind.







Time Management:

First Things First - First Things First is a revolutionary guide to managing your time by learning how to balance your life. Traditional time management suggests that working harder, smarter, and faster will help you gain control over your life, and that increased control will bring peace and fulfillment. But in the first real breakthrough in time management in years, the authors of First Things First apply the insights of The 7 Habits of Highly Effective People to our daily problems of struggling with the ever-increasing demands of work and home life.

Rather than focusing on time and things, First Things First emphasizes relationships and results. And instead of efficiency, this new approach emphasizes effectiveness. Offering a principle-centered approach and the wisdom and insight that made The 7 Habits of Highly Effective People a #1 bestseller, First Things First empowers listeners to define what is truly important; to accomplish worthwhile goals; and to lead rich, rewarding, and balanced lives.