Change| Communication | Foreign
Language
| Management |
Sales | Self-Improvement | Time
Management
Change:
Who
Moved My Cheese? - Who Moved My Cheese? is a
simple parable that reveals profound truths about change.
It is an amusing and enlightening story of four
characters who live in a "Maze" and look for
"Cheese" to nourish them and make them happy.
"Cheese" is a metaphor for what you want to
have in life - whether it is a good job, a loving
relationship, money, a possession, health, or spiritual
peace of mind. And "The Maze" is where your
look for what you want - the organization you work in, or
the family or community you live in.
The characters are faced with unexpected change.
Eventually, one of them deals with it successfully, and
writes what he has learned from his experience on the
maze walls. When you come to see "The Handwriting on
the Wall," you can discover for yourself how to deal
with change, so that you can enjoy less stress and more
success (however you define it) in your work and in your
life.
Written for all ages, the story takes a little over an
hour to listen to, but its unique insights can last a
lifetime.

Communication:
Difficult Conversations: How to Discuss What
Matters Most - We all have difficult
conversations, no matter how confident or competent we
are. And too often, no matter what we try, things don't
go well. Should you way what you're thinking and risk
starting a fight? Swallow your views and feel like a
doormat? Or should you let them have it? But... what if
you're wrong?
Difficult Conversations shows you a way out of this
dilemma; it teaches you how to handle even the toughest
conversations more effectively and with less anxiety.
Based on fifteen years of work at the Harvard Negotiation
Project and consultations with thousands of people, the
authors answer the same question: When people confront
the conversations they dread the most, what works?
Difficult Conversations walks you through a proven,
concrete, step-by-step approach for understanding and
conducting tough conversations. It shows you how to get
ready, how to start the conversations in ways that reduce
defensiveness, and how to keep the conversation on a
constructive track regardless of how the other person
responds. Whether you're dealing with your baby-sitter or
biggest client, your boss or your brother-in-law,
Difficult Conversationscan help.
How to Get Your Point Across in 30 Seconds Or
Less - You can get your point across in 30
seconds. Media research proves it. Television commercials
capitalize on it. People are only able to give their
full, undivided attention in 30 second "bites."
Milo Frank, former CBS television talent and casting
head, who teaches communication skills to the top
executives of such Fortune 500 companies as AT&T, IBM
and Bank of America, shows you how easy it is to get your
point across in 30 seconds - and get what you want.
Whether you are writing a letter or memo, making a
speech, asking for a raise or promotion, making a point,
or closing a sale, How to Get Your Point Across in 30
Seconds or Less is an invaluable training tool for both
business people and professionals. You will be amazed at
your enhanced effectiveness when you discover how to use
the 30 second message to get exactly what you want.
Winning Communication Skills - True
leaders are those who can communicate effectively. What
skills do they have that you lack? What techniques do
they use to command attention and respect. This audio CD
set contains the four keys to Listening actively,
Speaking clearly, Reducing Resistance and Resolving
Conflict. These are the Winning Communication Skills that
will take you right to the top - and keep you there. Most
people have yet to master these skills. But the winners
have! And, the most successful leaders use them everyday.

Foreign Language:
Workplace Spanish for Supervisors - The
Workplace Spanish for Supervisors program contains over
400 important terms and phrases commonly used in
supervisory situations - organized into the following
topics:
Introduction
Basic Expressions
Interviewing - Rules - Safety
Supervisory Expressions
Drills for Skills Quiz Section
Alphabetical Keyword List
Each manual is designed to provide important,
"bite-size" terms and phrases that are specific
to an occupation or industry. No prior Spanish training
is necessary - the materials provide easy phonetic
pronunciations to simplify things and help you learn
quickly. The manuals are created for quick-reference and
maximum effectiveness in workplace situations - they are
not text books and do NOT teach grammar. They contain
conversational and job-specific expressions that are
commonly used in workplace situations. The manuals are
accompanied by tapes and CDs, so you can listen at your
convenience. The audio materials feature both an American
and a native speaker.
Workplace Spanish for Commercial Construction
- The Workplace Spanish for Commercial Construction
program can help you communicate in short, simple terms
with employees and contractors who speak Spanish. It's
organized into the following topics:
Introduction
Supervisory Expressions
Construction Terms
Basic Terms & Expressions
Drills for Skills Quiz Section
Alphabetical Keyword List
Each manual is designed to provide important,
"bite-size" terms and phrases that are specific
to an occupation or industry. No prior Spanish training
is necessary - the materials provide easy phonetic
pronunciations to simplify things and help you learn
quickly. The manuals are created for quick-reference and
maximum effectiveness in workplace situations - they are
not text books and do NOT teach grammar. They contain
conversational and job-specific expressions that are
commonly used in workplace situations. The manuals are
accompanied by tapes and CDs, so you can listen at your
convenience. The audio materials feature both an American
and a native speaker.
Workplace Spanish for Customer Service -
The Workplace Spanish for Customer Service makes learning
key Spanish phrases quick and easy. It contains over 450
terms and expressions commonly used in customer service
situations organized into the topics listed below:
Introduction
The Basics
Talking with Customers
Interaction & Information
Drills for Skills Quiz Section
Alphabetical Keyword List
Practice Conservations
Each manual is designed to provide important,
"bite-size" terms and phrases that are specific
to an occupation or industry. No prior Spanish training
is necessary - the materials provide easy phonetic
pronunciations to simplify things and help you learn
quickly. The manuals are created for quick-reference and
maximum effectiveness in workplace situations - they are
not text books and do NOT teach grammar. They contain
conversational and job-specific expressions that are
commonly used in workplace situations. The manuals are
accompanied by tapes and CDs, so you can listen at your
convenience. The audio materials feature both an American
and a native speaker.
Spanish with Michel Thomas - Anyone can
learn a language with Michel Thomas - The World's
Greatest Language Teacher. No books. No writing. No
drills. And nothing to memorize - ever! With his unique
program, Michel Thomas has taught celebrities, corporate
leaders, and schoolchildren - with immediate and amazing
results.
Using Spanish with Michel Thomas, listeners learn in real
time - fully understanding as they go along, turning
words into short sentences, and then building them into
longer, more complex sentences, until they are conversing
in Spanish. Michel will have listeners formulating their
own thoughts and sentences from the very beginning, even
if they have never succeeded in learning a language
before. Michel has used this very method to teach
celebrities such as Mel Gibson, Woody Allen, Barbara
Streisand, Warren Beatty, and Princess Grace of Monaco.
Behind the Wheel Spanish - At last a Spanish CD
course which requires no reading and which teaches you to
actually speak Spanish in a minimum of time and effort.
The course also comes complete with a 207 page
illustrated text with a tapescript, same page answer keys
and English translations for home review. Designed by the
experts at Language Dynamics, Behind The Wheel Spanish
For Your Car takes the learner from basic to intermediate
level Spanish without the guesswork and pain usually
associated with language learning. An expert English
speaking instructor talks you through these tapes in
English while a trained professional Latin American
Spanish speaker teaches you Spanish they way it is really
spoken.
'Behind The Wheel Spanish For Your Car' is the ideal way
to learn Spanish while you drive because there is no
confusion, no reading, no looking up meanings, and no
guessing. It's all on the tapes. Use your commute time to
effectively learn Spanish with this delightful course
whose method will have you speaking your first words in
Spanish within minutes of receiving your course, and
enjoying it.
Learn in Your Car Spanish - Look ma, no
textbooks! The Learn in Your Car series treats you like a
child -- in the best possible way -- starting with
one-word phrases ("please,"
"good-bye"), counting exercises, and simple
nouns ("bus," "train") designed to
imitate a child's learning process. First you hear the
words in English, then they are repeated slowly in clear,
unaccented pronunciations. The method is extremely
effective for those who don't know a thing, or for those
who want to brush up by testing themselves when the
English words are spoken. The tapes emphasize the
building blocks of communicating in a foreign country
rather than rote phrases that only apply on the tape and
not in real-life exchanges.

Management:
First, Break All the Rules: What the World's
Greatest Managers Do Differently - In First,
Break All the Rules, Marcus Buckingham and Curt Coffman
of the Gallup Organization present the remarkable
findings of their massive in-depth study of great
managers.
In today's tight labor markets, companies compete to find
and keep the best employees, using pay, benefits,
promotions, and training. But no matter how generous its
pay, or how renowned its training, the company that lacks
great front-line managers will suffer. Buckingham and
Coffman explain how the best managers select an employee
for talent rather than for skills or experience; how they
set expectations; how they motivate people by building on
each person's unique strengths; and, finally, how great
managers find the right fit for each person, not the next
rung on the ladder.
First, Break All the Rules provides vital performance and
career lessons for managers at every level. This
audiobook shows you how to apply them to your own
situation.
The One Minute Manager - With more than
two million hardcover copies in print, The One Minute
Manager ranks as one of the most successful management
books ever published. Now, you can listen and learn the
strategies of one-minute management to save time and
increase your productivity whether it be in your
business, your home or even managing your children.
You will learn to use three easy-to-master management
techniques that have already changed the lives of
millions: One Minute Goal Setting, One Minute Praising,
and One Minute Reprimands. Deceptively simple and
measurably effective, the secrets of one-minute
management will help you boost profits, productivity and
purpose immediately.

Sales:
The Psychology of Selling - The
Unsuccessful Salesperson says, "the other guy has
the best territory." The Successful Salesperson
says, "every territory is the best one." The
Unsuccessful Salesperson says, "that company will
never buy." The Successful Salesperson says, "I
can make that company buy."
· Confidence and self-esteem are just two of the factors
that separate the successful salesperson from the
unsuccessful one. In this comprehensive program, Brian
Tracy - an expert sales trainer - shares more than 50
practical, day-to-day techniques for increasing your
confidence in your sales abilities and boosting sales
profits, including:
· The two major "motivating" factors in
closing a sale
· The three "hot buttons" to push when selling
to businesses
· How to avoid the five simple errors that spell the
difference between success and near-success
5 Steps to Successful Selling - You've
heard about "natural-born salespeople" - those
super salespeople who seem to perform intuitively and
succeed effortlessly. In 5 Steps to Successful Selling,
Zig Ziglar shows you that those success stories result
from study and observation rather than inborn talent.
They are the result of mastering the art of selling. Now
you can master those techniques and perfect your own
selling skills - skills that will take you from being a
good salesperson to being the best. A super salesman
himself, Zig Ziglar draws on his many years of experience
to define and explain the keys to successful selling:
· Prospecting: identifying who can and will buy
· Presenting: knowing the product and showing it
effectively
· Closing: winning the sale
· Follow-up: maintaining the customer contact
· Positive self-image: the foundation of success in
selling

Self-Improvement:
Goals: Setting and Achieving Them on Schedule -
In Goals, best-selling author Zig Ziglar presents his
dynamic seven-step formula for clearly defining your
immediate and long-term goals... and then realizing your
dreams. This step-by-step program is filled with
inspiring stories from sports, business and science that
demonstrate how to:
· Begin with a set of specific written goals
· Understand the reasons behind your ambitions
· Identify the resources you need to achieve success
· Develop a scheduled plan of action
You'll learn how to work around obstacles and change your
strategies without changing your vision; how to become a
team player; how to master your time; and how to set
goals for everything you want in life. Goals create
motivation; motivation creates energy; energy helps make
your dreams a reality. Take the first step toward
reaching your aspirations and set your goals today!
The 7 Habits of Highly Effective People
- In The 7 Habits of Highly Effective People, author
Stephen R. Covey presents a holistic, integrated,
principle-centered approach for solving personal and
professional problems. With penetrating insights and
pointed anecdotes, Covey reveals a step-by-step pathway
for living with fairness, integrity, honesty, and human
dignity - principles that give us the security to adapt
to change and the wisdom and power to take advantage of
the opportunities that change creates.
Thinking for a Change: 11 Ways Highly Successful
People Approach Life and Work - At the heart of
John C. Maxwell's brilliant and inspiring program is a
simple premise: To do well in life, we must first think
well. But can we actually learn new mental habits?
Thinking for a Change answers that with a resounding
"yes" - and shows how changing your thinking
can indeed change your life.
Drawing on the words and deeds of many of the world's
greatest leaders, this empowering audiobook helps you
assess your thinking style, guides you to new ones, and
step by step teaches you the secrets of big-picture
thinking, focused thinking, creative thinking, shared
thinking, and reflective thinking.
Here America's most trusted and admired motivational
teacher examines the very foundation of success and
self-transformation. Illuminating and life-changing,
Thinking for a Change is a unique primer not on what to
think, but how to best use one of your most precious
possessions: your
mind.

Time Management:
First Things First - First Things First
is a revolutionary guide to managing your time by
learning how to balance your life. Traditional time
management suggests that working harder, smarter, and
faster will help you gain control over your life, and
that increased control will bring peace and fulfillment.
But in the first real breakthrough in time management in
years, the authors of First Things First apply the
insights of The 7 Habits of Highly Effective People to
our daily problems of struggling with the ever-increasing
demands of work and home life.
Rather than focusing on time and things, First Things
First emphasizes relationships and results. And instead
of efficiency, this new approach emphasizes
effectiveness. Offering a principle-centered approach and
the wisdom and insight that made The 7 Habits of Highly
Effective People a #1 bestseller, First Things First
empowers listeners to define what is truly important; to
accomplish worthwhile goals; and to lead rich, rewarding,
and balanced lives.

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